How much does it cost?
Standard shipping is currently free anywhere within Australia* and $12.00 to New Zealand.
Who will deliver my parcel?
To ensure the greatest reach, we ship with Australia Post and New Zealand Post. For orders over $100AUD, you will need to produce ID and sign for your delivery. In this case, if there is no one at the nominated delivery address at the time of delivery, a card will be left advising you of the attempted delivery and of your options to re-deliver/collect your order.
A tracking number will be emailed to you upon dispatch of your order with order tracking instructions.
When will my products arrive?
Items will ordinarily ship in 1-2 business days from our Sydney based warehouse.
Please also allow the following additional transit times.
Estimated Transit Times
Australia / New Zealand Post
- Delivery by national carriers can be expected to take anywhere from 2 days to 2 weeks. You can find a close estimate of delivery schedules on the carriers website.
Product Availability – Delivery Delays
Despite our best efforts to meet our delivery times, delays can be experienced due to circumstances beyond our control. This could result in extended delivery times or the product being unavailable. If you have ordered a product where our supplier is temporarily out of stock, we will notify you immediately of the delay and should the item no longer be available and you have been charged we will arrange a refund or exchange.
*Please note: We are currently unable to deliver to these remote territories: Norfolk Island, Christmas Island, The Cocos Islands and The Australian Antarctic Territories